A real place to ask.

WireMunch support.

Tell us what you were trying to do and what happened.

What helps us investigate

Your phone model and Android version.
The WireMunch app version, if available in your installed build.
A short description of the problem and any visible error message.

Please do not include passwords, access tokens, recovery keys, private audio or transcripts in your first message. We can discuss an appropriate next step if more information is needed.

Account and privacy requests

You do not need to reinstall the app to contact us. Use the account-deletion page for deletion requests, or email this inbox for another privacy question.

Before removing the app

Recordings and recovery copies stored only inside WireMunch can be lost when app data is removed. Keep a separate original audio file or a separately verified encrypted file and its matching recovery key if you need an external copy. Restoration uses a separate review, checks and confirmation. Importing an encrypted file, choosing preferences or saving a checkpoint does not itself restore your notebook.

Does signing out delete my local recordings?

Sign-out hides account guides and locks the saved session. It is separate from deleting local recordings, downloaded account copies or the server account. Local recordings and personal notes remain on the device.

Can an exported PDF or shared file be recalled?

WireMunch cannot automatically recall a copy already shared to another person or destination. That recipient or service controls its own copy.

When to expect a reply

We aim to reply within 2 working days.